FAQs

  • What differentiate Trukkin from other Traditional logistics companies?

    Trukkin makes sure to be a one stop solution for all our registered customers by providing several types of services under a single umbrella & going beyond customer expectation.

  • What locations does Trukkin Serve?

    Trukkin is serving UAE, KSA, Pakistan, Egypt, Oman, Lebanon, Jordan, Bahrain & Kuwait

  • Do you offer discounts?

    Yes, it depends on the volume of business from the customer.

  • What can I ship?

    Trukkin ships all kinds of cargo whether it is FMCG, Automobile, Pharmaceutical, Construction Material etc.

  • Where will I get information regarding my shipments?

    Trukkin has various platforms where one can track their shipment like customer App, web-portal or by calling our experienced customer support team 24/7.

  • Are there any hidden charges & additional costs?

    There are no hidden charges or additional costs.

  • Is my shipment secured & insured?

    Trukkin makes all shipments secured by its experienced operations support team who keep the track of each movement 24/7. We provide cargo insurance at the lowest premium to the customer if required.

  • Can I Track my shipment?

    Yes, you can track your shipment by using our customer app or web-portal.

  • Why should we get associated with Trukkin?

    Trukkin is the fastest growing digital trucking platform in the Middle East & Pakistan with 24/7 support for transporters & drivers.

  • How many shipments will I get in a month?

    Trukkin will make sure to provide a maximum number of shipments To and FRO.

  • What are the advance & payment terms?

    Trukkin makes sure timely payment as agreed between the two parties.

  • What if the shipment is cancelled after driver confirmation?

    Depends on the mutual understanding of both the parties.

  • Will I get waiting charges if the shipment is delayed or on hold?

    Yes, after the standard free waiting hours waiting charges will be paid.

  • After completing the shipment how will I get paid?

    Trukkin offers multiple channels for payments to the driver like, cash, m2p, bank transfer & exchange.

  • Will I get back load?

    Yes, Trukkin makes sure to offer backload to the exclusive registered transporters & drivers.

  • Why you should Connect with Trukkin?

    At Trukkin we work with a network of lots of carriers, both globally and domestically. We make sure that you and our client will get the most effective transport possible.

  • What differentiates Trukkin from other logistics companies?

    We offer a high-end service delivery with outstanding facilities such as professional drivers, operations coordinators, GPS, fleet management systems, and transportation management systems for customers in different fields. Our clients are provided with full services in cargo movements, trucking services, project logistics, heavy lifting, custom clearance, and many more covering KSA, UAE, Pakistan, Kuwait, Bahrain, Oman, Jordan, Egypt, Iraq, and Lebanon.

  • What Trukkin does specializes in?

    We specialize in inland logistic services such as full-scale land transportation services, cargo movements, trucking services, customs clearance and documentation, project logistics, warehousing, stuffing/unstuffing of containers, heavy lifting, and 3PL provision.

  • Are Trukkin trucks good for a long-haul?

    Our fleets come with the capability of going miles without breaking down as we have facilities that make sure each of our trucks is healthy enough for their journeys. We ensure the provision of skilled drivers who are well-trained, reliable, and trustworthy.

  • Why should we get associated with Trukkin?

    Trukkin is the fastest growing digital trucking platform in the Middle East & Pakistan with 24/7 support for transporters & drivers.

  • How many shipments will I get in a month?

    Trukkin will make sure to provide a maximum number of shipments To and FRO.

  • What are the advance & payment terms?

    Trukkin makes sure timely payment as agreed between the two parties.

  • What if the shipment is cancelled after driver confirmation?

    Depends on the mutual understanding of both the parties.

  • Will I get waiting charges if the shipment is delayed or on hold?

    Yes, after the standard free waiting hours waiting charges will be paid.

  • After completing the shipment how will I get paid?

    Trukkin offers multiple channels for payments to the driver like, cash, m2p, bank transfer & exchange.

  • Will I get back load?

    Yes, Trukkin makes sure to offer backload to the exclusive registered transporters & drivers.

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